DURATION
2 days
OBJECTIVES
- When you have acquired the required knowledge from this course, you will be able to
- Explain the importance of DevOps culture and the aspects that can influence it.
- Explain why courage, team building, leadership, and continuous improvement are required in a DevOps environment.
- Explain why courage is essential to enable trust, honesty, and experimentation.
- Identify and evaluate different types of behavior in a DevOps environment.
- Recognize the signals indicating impediments and/or team dysfunctions.
- Describe how to form good DevOps teams.
- List the effects of happiness and motivation on team performance.
- Assess the maturity of DevOps teams.
- Identify how leaders encourage feedback and transparency.
- Discuss the factors that leaders can influence to build trust.
- Explain how and why leaders promote a "Safe to fail" environment.
- Analyze value streams to improve throughput and flow.
- Facilitate the tools for continuous improvement structured problem-solving workshops, Story Mapping sessions, and retrospectives.
WHO SHOULD ATTEND
Individuals involved in IT development, IT operations, or IT service management
Individuals whose role are affected by DevOps and continuous delivery, such as:
- DevOps engineers
- Product owners
- Integration specialists
- Operations managers
- Incident and change managers
- System administrators
- Network administrators
- Business managers
- Automation architects
- Enterprise architects
- Testers
The DASA DevOps Product Owner qualification is primarily aimed at
- Existing Product Owners without certification
- Business Project Managers
- Business Executives
- Business Managers
- Business Information Managers
- Business Analysts
- Operations Managers
- Enterprise Architects
PREREQUISITES
Required DASA DevOps Fundamentals certificate
Beneficial Basic familiarity with Agile, Scrum, Lean, and ITSM principles
TOPICS
COURSE INTRODUCTION
- Let’s Get to Know Each Other
- Course Overview
- Course Objectives
- Course Agenda
- Course Book
- Group Discussions
- Exam
TEAMBUILDING
- Design Teams
- Build Teams
- Governance
DEVOPS LEADERSHIP
- Build Culture
- Create Purpose
- Be a Servant Leader
- Focus on Success
COURAGE
- Build Courage
- Think Different
VALUE - CUSTOMER CENTRIC ACTION
- Different Aspects of Value
- Stakeholder Management
- Combining Lean Startup and DevOps
- The Power of Story Mapping
- CONTINUOUS IMPROVEMENT
- Build Flow
- Types of Continuous Improvement
- Continuous Improvement Tools